Professional experience

Product strategy, experience design, and transformation.

Kim is a product and experience strategy leader with 7+ years of consulting experience across healthcare, biopharma, public sector, and enterprise environments. Her work focuses on product strategy, AI-enabled platforms, service design, and helping organizations move from ambiguity to clear, outcome-oriented execution.

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Kimberly Dsilva standing outdoors in a city park.

BGB Group

Principal II, Innovation x Intelligence

  • AI-enabled product strategy for biopharma clients
  • Translated market research and behavioral insights into product concepts, workflows, and engagement models
  • Executive workshops and prototype development

Slalom

Principal / GTM Lead, CX Strategy & Design

  • Led a 7-person experience design team
  • 0-to-1 product development
  • Healthcare and public sector digital platforms
  • $5M+ in experience strategy revenue
  • Agile product delivery with engineering teams

Accenture

Consultant

  • Product, data, and platform delivery
  • AI virtual assistant used by 4M+ customers
  • Large-scale enterprise transformation

Core strengths

Product Strategy Healthcare & Regulated Systems AI-Enabled Products Experience & Service Design Cross-Functional Leadership Product Transformation

Interests

Things that keep showing up.

Writing

Design, innovation, product, and corporate culture.

35mm Film Photography

Slow images, lucky light, imperfect frames.

Travel

Cities, transit systems, markets, maps, and long walks.

Sailing

Wind, patience, humility, knots.

Reading

Anything that changes how the world looks afterward.

Building Small Websites

Simple digital homes for people and organizations I care about.